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Community Resource Services

Our Community Resource Services (CRS) addresses emergency needs by offering comprehensive services to deal with both an immediate crisis and services and resources to help clients gain and maintain self-sufficiency. Through a case assessment, our case managers are able to identify areas of need and assist clients in addressing these needs. Community Resource Services serves all of Monroe County.

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Hours (services available by appointment only)

M-Th 9:00am-12:30pm.

Please leave a message and a team member will reach out within 2 to 3 business days.

What the Program Offers

Community Resource Services (CRS) is designed to help restore and/or maintain family stability by focusing on emergency rent assistance, food assistance, short-term crisis intervention and case management.

As a community center that addresses basic household needs, CRS is often the first step for individuals and families who do not know what to do next, due to issues such as loss of employment, denial of benefits, or food shortage in the home. Nearly half of clients served by CRS are children.

Our bilingual and culturally competent staff offers assistance for families who need furniture, food, emergency debt relief, and direct financial assistance to avoid being evicted from their homes.

Eligibility Criteria and Intake Process

Please call (585) 232-2050 and leave a detailed message with your emergency and a team member will reach out to schedule an appointment within 2-3 business days.  Assistance is available in Spanish. La asistencia á disponible en español.

You may also fill out an Assistance Request Form.

Most of our programs are at no or low cost to individuals whose household incomes fall below 80% of area median income (AMI) as defined by the U.S. Department of Housing and Development (HUD).  Here are the current household income levels:

HUD Income Limits Chart