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Immigration Services

Empowering New Americans

Catholic Charities Family and Community Services has been assisting immigrants since 1917, and has been providing Immigration Assistance in conjunction with Federal and New York State programs since 1996.

Our Immigration team includes Department of Justice Accredited Representatives to provide counsel, intervention, and official representation on immigration matters.

In 2024, the Immigration Program served more than 3,000 clients.

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Office for New Americans

Walk-in hours:
Monday-Thursday, 9am-12pm and 1pm-4pm

Otherwise, please call Centralized Intake to schedule an appointment.

What the Program Offers

Our Immigration Team provides services to assist and support Citizenship & Naturalization for permanent residents who are applying for naturalization, and helping those preparing for citizenship to access civics and English classes through our agency.

Following are the services and programs our team currently offers.

ESOL Classes - English for Speakers of Other Languages

These classes are for any student, regardless of their level of English / ESOL: from beginner, intermediate and higher levels

These classes are offered to assist individuals along their ESOL and naturalization preparation journey. For information, please refer to our ESOL flyer. In addition, you may contact the following:

Please note:  Citizen Preparation Classes are separate from ESOL. Please refer to our Citizen Preparation Classes flyer for details.

Location: You may participate either online or join us at our 87 N Clinton Ave., Rochester, NY 14604 location, next to the Rochester Transit Authority (bus station.)

Legal Consultation/Journey's End and Legal Aid Society consultation

Family and Community Services is an Opportunity Center of the New York State Office for New Americans

To help you with your unique immigration issue, we provide free legal consultations in partnership with the Office of New Americans (ONA), Journey's End, and the Legal Aid Society.

Please note: legal consultations are in-person only and take place at our offices on 87 North Clinton Ave. in Rochester.

For more information or to schedule an appointment, please contact:

Sofia Michel-Ford at sofia.michel-ford@fcscharities.org or at (585) 546-7220 x6804

Additional Services:

  • Family-based applications
  • Green Card-based applications
  • Temporary Protected Status (TPS)
  • Employment Authorization Documents (EAD)
  • Community Workshops (i.e. on financial literacy and immigration law).
  • Other services as listed in attached document above

For information on community workshops, please contact Sofia Michel-Ford at sofia.michel-ford@fcscharities.org or at (585) 546-7220 x6804.

Eligibility criteria

Eligibility for services varies depending on the specific immigration assistance request. For questions, contact our offices using the contact information provided.

Program Cost

Clients are responsible for payment, as applicable, for any filing fees required by the United States Citizenship & Immigration Service (USCIS), as well as for other costs associated with a USCIS application or petition filings, such as photos, translations, and mailing costs.

For a complete list of our fees, please refer to fee schedule list.

Our History and Accreditation

The United States Department of Justice (DOJ) is the highest administrative body for interpreting and applying immigration laws. Most of our immigration staff are Accredited Representatives authorized by the DOJ to provide counsel, intervention and official representation on immigration matters adjudicated by the United States Citizenship and Immigration Service (USCIS).