Outpatient Behavorial Health Clinic

• Mental Health Counseling
• Psychotherapy and Psychiatric Evaluations
• Medication Management
• Substance Use Services for all struggling with drugs and alcohol use
• Gambling treatment (CCFCS is the only licensed outpatient provider in Monroe County)
• Individual and Group treatment, both in -person or virtually

Our certified clinic offers services In Person, via Tele-health and on Zoom.*

Our staff includes Licensed Social Workers, Licensed Mental Health Counselors, Psychiatric Nurse Practitioners, and Board-Certified Psychiatrists.

*Tele-psychiatry services are supported by a grant from the Greater Rochester Health Foundation

We provide services to anyone age 5 and above who is struggling with Mental Health symptoms. Services also available for clients with co-occurring chemical dependency and mental illness.

Thank you for your consideration of Catholic Charities Family and Community Services! We can now process intake evaluations over the phone. Please contact us at 585-262-7000, or visit us during Open Access hours.

Mental Health Behavioral Health Open Access Hours (79 N Clinton Ave., Rochester, NY 14604):
Tuesday & Wednesday, 8:30 am - 11:00 am

For referrals; below is the intake packet for both our Behavioral Health Clinic and our Restart Outpatient Clinic. In an effort to expedite the intake process, please fill out these forms and have your client bring them during our Open Access Evaluation hours, or have them available when calling us.

• Download our complete intake packet of information and forms.
• Some forms are available in Spanish! Click here to view. During Open Access hours we will connect you with a Spanish speaking clinician.

When visiting us in person, please bring your insurance card and a photo ID. If you have any questions, please contact our intake department at 585-262-7000.

During times of isolation, mental health experts recommend the following:

• Have a routine that you practice every day such as waking up at the same time and getting dressed to begin your day.
• Take care of your body. Exercise regularly. Eat well. Get a good night’s sleep.
• Make sure you are not isolated socially. Because of these social distancing guidelines, a lot of people feel like they are alone. It is really important to maintain social connections. Check in on friends and family regularly.
• Focus on the things you can control in your life
• Set limits on the amount of newsworthy information you consume each day. Start by limiting how many times you seek out the news and identify the specific news outlets you retrieve information from.
• Schedule some daily tasks or projects to mix up the day-to-day routine. For example, create a porch garden that you can take care of and watch grow.

Family and Community Services is committed to serving all who need our support. We do not deny services based on race, color, age, gender or gender identity, national origin, religion, disability, sexual orientation or inability to pay. Discounts are available based on family size and income. These are the current program payers who are aligned with our program offerings.

If you have been presented with a bill, you may pay it online here.