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Mental Health Clinic

Helping individuals and families struggling with mental health issues

Help is here. People struggling with behavioral health issues can get help while staying connected to family, work and what really matters to them. We know mental health and recovery is about the whole person.  Our individualized treatment plans address multiple challenges such as drug, alcohol and gambling addiction as well as depression and anxiety in ways that fit our clients’ lives.

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Walk-in Hours

Tues-Wed-Thurs, 8:30am-11:00am

Our Program Offers

  • Mental Health Counseling
  • Psychotherapy and Psychiatric Evaluations
  • Medication Management
  • Addiction Services for all struggling with drugs and alcohol use
  • Gambling treatment (CCFCS is the only licensed outpatient provider in Monroe County)
  • Individual and Group treatment, both in -person or virtually

Our certified clinic offers services In Person, via Tele-health and on Zoom.*

Our staff includes Licensed Social Workers, Licensed Mental Health Counselors, Psychiatric Nurse Practitioners, and Board-Certified Psychiatrists.

*Tele-psychiatry services are supported by a grant from the Greater Rochester Health Foundation

Eligibility Criteria

We provide services to anyone age 5 and above who is struggling with Mental Health symptoms. Services also available for clients with co-occurring chemical dependency and mental illness.

Intake Process and Forms

Thank you for your consideration of Catholic Charities Family and Community Services! We can now process intake evaluations over the phone. Please contact us at (585) 262-7000, or visit us during Open Access hours.

Mental Health Open Access Hours (79 N Clinton Ave., Rochester, NY 14604):
Tuesday, Wednesday and Thursday, 8:30am – 11:00am

For referrals: below is the intake packet for both our Mental Health Clinic and our Restart Outpatient Clinic. In an effort to expedite the intake process, please fill out these forms and have your client bring them during our Open Access Evaluation hours, or have them available when calling us.

When visiting us in person, please bring your insurance card and a photo ID. If you have any questions, please contact our intake department at (585) 262-7000.

Self-care tips

During times of isolation, mental health experts recommend the following:

  • Have a routine that you practice every day such as waking up at the same time and getting dressed to begin your day.
  • Take care of your body. Exercise regularly. Eat well. Get a good night’s sleep.
  • Make sure you are not isolated socially. Because of these social distancing guidelines, a lot of people feel like they are alone. It is really important to maintain social connections. Check in on friends and family regularly.
  • Focus on the things you can control in your life
  • Set limits on the amount of newsworthy information you consume each day. Start by limiting how many times you seek out the news and identify the specific news outlets you retrieve information from.
  • Schedule some daily tasks or projects to mix up the day-to-day routine. For example, create a porch garden that you can take care of and watch grow.