Connecting Care and CompassionCareersNewsContact
Search Icon

Steps to Success Rochester

Access | Opportunity | Empowerment

Steps to Success Rochester pairs eligible City of Rochester families with a dedicated mentor to set personal goals, navigate support systems, and earn financial rewards for real progress. The program provides up to two years of one-on-one support across education, employment, financial stability, and family well-being.

A coordinated partnership among Monroe County, the City of Rochester, Action for a Better Community, Catholic Charities Family and Community Services, and the Urban League of Rochester. Funded by New York State.

About Steps to Success Rochester

Steps to Success Rochester is an economic mobility mentoring program built around a long-term partnership. It helps you build long-term goals around family, health, money, school, and career, while tackling the obstacles that get in your way.

An easier path toward long-term stability.

Life can feel complicated. Balancing work, parenting, bills, appointments, and long-term goals isn't easy. Many families are already working hard, but the systems and strategies meant to help can be hard to navigate.

Steps to Success Rochester was designed to make things easier and help participants get the support they need to achieve their goals. It's a boost forward, not another hurdle to jump.

We partner with eligible City of Rochester residents who want support working toward their goals and building long-term stability.

Steps to Success Rochester is funded by New York State and supported through a coordinated partnership among Monroe County, the City of Rochester, Action for a Better Community, Catholic Charities Family and Community Services, and the Urban League of Rochester.

Learn if Steps to Success Rochester is right for you. Contact CCFCS directly at (585) 877-0553 or email STSR@fcscharities.org.

Steps to Success at a Glance

Up to 2 Years

of one-on-one mentoring and support

4 Key Areas

education, employment, finances, and family

Milestone Rewards

financial incentives tied to real progress

This is a Partnership

We don't tell you what to do. You choose your goals. Your coach works alongside you to:

  • Listen without judgment
  • Help you set goals and build skills
  • Coordinate support across programs
  • Stick with you throughout the journey

This is not a one-time service. It's ongoing support for up to two years, designed to help you move forward over time.

How Steps to Success Works

1. You set your goals.
Education. Employment. Financial stability. Personal growth. Your goals guide the process.

2. You meet regularly with your mentor.
Together, you build a plan and adjust it as needed.

3. You earn milestone-based rewards.
Financial incentives recognize the real progress you make. These are tied to specific milestones, not guarantees.

4. Support is coordinated.
We help align education, workforce, benefits, and financial systems so you're not navigating them alone.

And this approach works. This mentoring approach is proven to boost your chances of getting a job, staying in school, and increasing your income. When you have support that fits your goals, real progress happens.

Progress Looks Different for Everyone

Steps to Success supports key areas of your life, based on your goals and your family's needs.

  • For some, it's completing a certification or degree program.
  • For others, it's steady employment or career management.
  • Still others are looking for financial management.
  • For many, it's reduced stress, a healthier lifestyle, or greater stability at home.

Designed for Real Life

We understand many people are not looking for "another program." That's why Steps to Success:

  • Reduces confusion by coordinating services
  • Provides consistent coaching over time
  • Recognizes your progress through milestone rewards
  • Respects your lived experience
  • Supports you as a whole person within your household

You stay in the driver's seat. We help clear the path.

Who Is Eligible?

You may qualify if you:

  • Live in these City of Rochester zip codes: 14605, 14608, 14611, 14621
  • Are part of a household with a child under 18
  • Are serious about working toward your personal and financial goals

Not sure if you qualify? Start the conversation today. Contact CCFCS directly at (585) 877-0553 or email STSR@fcscharities.org.

Frequently Asked Questions

Is this a short-term program?
No. Steps to Success is designed as a longer-term partnership that adapts as your goals evolve.

Do I have to meet certain requirements to receive incentives?
Incentives are milestone-based and tied to progress toward agreed-upon goals. They are not automatic or guaranteed.

What if I'm already working with another agency?
Steps to Success works alongside existing services to coordinate support.

What if I'm not eligible?
We can help connect you with other resources.

A family working together toward their goals

Email Us

Ready to Take the Next Step?

You don't have to commit to everything today. Learn more about how Steps to Success Rochester can help you and your family move forward.

Email us at STSR@fcscharities.org or call us at (585) 877-0553.